Our Policies

  • We are closed Sundays and Mondays
  • Please arrive 15 minutes before your scheduled appointment to optimize our time together and ensure a delightful salon experience
  • Free 2-hour parking is available behind Bottle Hill Tavern and on King Street. Free 90-minute parking is available on Waverly Place.
  • Should you arrive late by more than 15 minutes your operator may need to reschedule your appointment.
  • Appointments requiring greater than 1 hour will require a credit card at time of scheduling. This includes all Keratin treatments and Balayage services.
  • Cancellation of Keratin or straightening services with less than  48-hour notice will incur a 50% charge. All no-shows will incur a  100% charge.
  • Gratuities for exceptional services are graciously accepted in cash, Zelle, or Venmo payments and are  not included in the price of any  service or gift card.
  • We accept cash, checks, Mastercard, AMEX, and Visa payments for services, gift cards, and retail  products.
  • There is a 3.5% credit card fee on ALL credit card transactions.
  • An ATM is conveniently available at Chase on Waverly Place.
  • Retail product sales are non-refundable.
  • We understand that occasionally hair corrections may be required. We request to be notified within 24 hours and that the correction appointment is scheduled within 5 days of original appointment.
  • Hair services are non-refundable.

Have any questions please feel free to Contact us