Our Policies
- We are closed Sundays and Mondays
- Please arrive 15 minutes before your scheduled appointment to optimize our time together and ensure a delightful salon experience
- Free 2-hour parking is available behind Bottle Hill Tavern and on King Street. Free 90-minute parking is available on Waverly Place.
- Should you arrive late by more than 15 minutes your operator may need to reschedule your appointment.
- Appointments requiring greater than 1 hour will require a credit card at time of scheduling. This includes all Keratin treatments and Balayage services.
- Cancellation of Keratin or straightening services with less than 48-hour notice will incur a 50% charge. All no-shows will incur a 100% charge.
- Gratuities for exceptional services are graciously accepted in cash, Zelle, or Venmo payments and are not included in the price of any service or gift card.
- We accept cash, checks, Mastercard, AMEX, and Visa payments for services, gift cards, and retail products.
- There is a 3.5% credit card fee on ALL credit card transactions.
- An ATM is conveniently available at Chase on Waverly Place.
- Retail product sales are non-refundable.
- We understand that occasionally hair corrections may be required. We request to be notified within 24 hours and that the correction appointment is scheduled within 5 days of original appointment.
- Hair services are non-refundable.
Have any questions please feel free to Contact us